• Our client-centered programs serve adults in any stage of the recovery process
• Case management services are provided to those who require ongoing support; outpatient services for those whose symptoms are in remission
• Clinical and outpatient services for adults with severe and persistent mental illness (SPMI) who are at risk of hospitalization or whose symptoms are in remission but who require ongoing support and medication

We have a proven reputation for client-focused, innovative solutions to complex and challenging psychiatric, family and social issues. Our experienced and highly-trained staff can help resolve the behavioral health issues facing people of all ages and all walks of life. Our approach is comprehensive, integrated and proactive. And our services are easy to access. We can provide you the best resources and practices to reach your goals. Our aim is to understand your needs and to exceed your expectations by working together with you and others who care about you.

The Waterman Outpatient Clinic is located at 1700 Waterman St., Detroit, MI 48209. Anyone seeking our counseling services should contact our ACCESS and Welcome Center, which is the point of entry for all our mental health programs. The ACCESS unit responds to all requests and determines eligibility for services according to intensity of need and severity of symptoms. Appointments are scheduled for persons who meet our admission criteria. Crisis intervention services are provided on a walk-in basis. To contact the ACCESS unit, call 313.841.7474 Monday through Friday, 8:30 AM - 5:00 PM.

   Results

• Achieved the highest level of CARF accreditation since 1993
• Served 1,864 adults with severe and persistent mental illness with recovery-focused counseling in 2010
• State’s largest number of Spanish/English bilingual counselors
• 50% reduction in psychiatric hospitalization compared to pre-service among those we serve who complete their treatment with us
• 95% of those we serve remain in the community
• Consumers improved on 43% of their identified goals
• 90% of our adult outpatient clients have annual incomes less than $10,000
• 95% of our clients rate our services positively
• Developmental Disabilities program served 82 clients
• Supports Coordination program, which helps individuals obtain benefits and free medication, assisted 729 clients in 2010
• Permanent Supportive Housing program helped 30 former AFC residents move into their own apartments
• Supported Employment program helped 63 persons find work
• Go-Getters homeless drop-in center serves more than 70 adults a day
• ACCESS processed more than 3400 requests for services in 2010
• On-site primary care and pharmacy services at Waterman clinic

Our mental health counseling services for adults are highly effective and cost efficient. Almost everyone we treat is able to remain in the community and move toward recovery. All our counseling programs express our guiding principles: Respect, Responsibility and Recovery. We draw from this wellspring for the wellbeing of each client we serve.