Adult Counseling Services
Adult Mental Health Counseling
All our counseling programs follow a “recovery-based” model, which recognizes that psychological distress has many causes, and thus many approaches must play a part in treatment. Our client-centered programs serve adults with severe and persistent mental illness (SPMI) at different stages of recovery. We provide case management services for those who require ongoing care and monitoring; and outpatient services for those symptoms are in remission. We continue to expand our range of services to meet the needs of our community.

  • Our client-centered programs serve adults in any stage of the recovery process
  • Case management services are provided to those who require ongoing support; outpatient services for those whose symptoms are in remission
  • Clinical and outpatient services for adults with severe and persistent mental illness (SPMI) who are at risk of hospitalization or whose symptoms are in remission but who require ongoing support and medication

We have a proven reputation for client-focused, innovative solutions to complex and challenging psychiatric, family and social issues. Our experienced and highly-trained staff can help resolve the behavioral health issues facing people of all ages and all walks of life. Our approach is comprehensive, integrated and proactive. And our services are easy to access. We can provide you the best resources and practices to reach your goals. Our aim is to understand your needs and to exceed your expectations by working together with you and others who care about you.

The Waterman Outpatient Clinic is located at 1700 Waterman St., Detroit, MI 48209. Anyone seeking our counseling services should contact our ACCESS and Welcome Center, which is the point of entry for all our mental health programs. The ACCESS unit responds to all requests and determines eligibility for services according to intensity of need and severity of symptoms. Appointments are scheduled for persons who meet our admission criteria. Crisis intervention services are provided on a walk-in basis. To contact the ACCESS unit, call 313.841.7474 Monday through Friday, 8:30 AM - 5:00 PM.



  • Achieved the highest level of CARF accreditation since 1993
  • Served 2870 adults with severe and persistent mental illness with recovery-focused counseling in 2013
  • State’s largest number of Spanish/English bilingual counselors
  • Satisfaction with services is 95%
  • 86% of our adult outpatient clients have annual incomes less than $10,000
  • Developmental Disabilities program served 81 adults in 2013
  • Supports Coordination program assisted 754 clients in 2013, providing $600,000 in free medication, and signing up 300 consumers for Medicaid and 140 for the Adult Benefit Waiver
  • Permanent Supportive Housing program helped 45 former AFC residents move into their own apartments in 2013
  • Supported Employment program helped 55 persons find work in 2013
  • Go-Getters homeless drop-in center serves 54 adults a day
  • Assertive Community Treatment (ACT) served 60 consumers; 44% improved on or achieved personal goals; hospitalization was reduced by 53%
  • Access processed 4407 requests in 2013 of which 1776 received services with our agency and 460 were referred to other organizations
  • Healthy Solutions helped 141 consumers lead healthier and more active lives in 2012
  • Mental Heath First Aid provided training to 40 participants in 2012
  • Our Evaluation and Research program is nationally regarded for excellence

Our mental health counseling services for adults are highly effective and cost efficient. Almost everyone we treat is able to remain in the community and move toward recovery. All our counseling programs express our guiding principles: Respect, Responsibility and Recovery. We draw from this wellspring for the wellbeing of each client we serve.

Southwest Solutions is a proud member of the Mental Health Corporations of America (mhca).


Adult Counseling Services

Other Adult Services

Hispanic Services

Go-Getters Drop-in Center