- Our client-centered programs serve adults in any stage of the recovery process
- Clinical and outpatient services for adults with severe and persistent mental illness who are at risk of hospitalization and who require ongoing care, medication and monitoring
- Case management services are provided to those who require ongoing support; outpatient services for those whose symptoms are in remission
- Supported Employment Services for those seeking full-time or part-time work. Services include individualized job search, Social Security benefits, counseling, and on-the-job supports
- Clinical and outpatient services for children and adults with developmental disabilities
- Permanent supportive housing for adults who currently reside in Adult Foster Care homes and who are seeking to live independently
- Bilingual and bicultural services for Hispanic persons who are experiencing adjustment problems, anxiety issues or moderate depression
- Go-Getters Drop-in Center serves homeless adults and adults with mental illnes by providing a dynamic environment where consumers, with the support of their peers, can continue their recovery journey and improve their quality of life
- On-site primary care and pharmacy services at Covenant Community Care located inside our Waterman clinic
We have a proven reputation for client-focused, innovative solutions to complex and challenging psychiatric, family and social issues. Our experienced and highly-trained staff can help resolve the behavioral health issues facing people of all ages and all walks of life. Our approach is comprehensive, integrated and proactive. And our services are easy to access. We can provide you the best resources and practices to reach your goals. Our aim is to understand your needs and to exceed your expectations by working together with you and others who care about you. All our counseling programs express our guiding principles: Respect, Responsibility and Recovery. We draw from this wellspring for the wellbeing of each client we serve. The Waterman Outpatient Clinic is located at 1700 Waterman St., Detroit, MI 48209. Anyone seeking our counseling services should contact our ACCESS and Welcome Center, which is the point of entry for all our mental health programs. To contact the ACCESS unit, call 313.841.7474 Monday through Friday, 8:30 AM - 5:00 PM. | |
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Achieved the highest level of CARF accreditation since 1993
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Served 1,864 adults with severe and persistent mental illness with recovery-focused counseling in 2010
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State’s largest number of Spanish/English bilingual counselors
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50% reduction in psychiatric hospitalization compared to pre-service among those we serve who complete their treatment with us
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95% of those we serve remain in the community
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Consumers improved on 43% of their identified goals
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90% of our adult outpatient clients have annual incomes less than $10,000
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95% of our clients rate our services positively
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Developmental Disabilities program served 82 clients
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Supports Coordination program, which helps individuals obtain benefits and free medication, assisted 729 clients in 2010
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Permanent Supportive Housing program helped 30 former AFC residents move into their own apartments
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Supported Employment program helped 63 persons find work
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Go-Getters homeless drop-in center serves more than 70 adults a day
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ACCESS processed more than 3400 requests for services in 2010
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On-site primary care and pharmacy services at Waterman clinic
Our mental health counseling services for adults are highly effective and cost efficient. Almost everyone we treat is able to remain in the community and move toward recovery. Those whom we serve are generally of very limited means. The average income of our adult clients is less than $7,700. Ethnically, our clientele draws from the diversity of our community. 30% of those we serve are African American; 34% are Hispanic; and 34% are Caucasian.
The Michigan Department of Community Health has strict standards about how quickly consumers need to be seen once the contact is made with the agency, requiring close coordination between the ACCESS unit, support staff, and clinicians. We met or exceeded standards for non-emergent appointment scheduling, post discharge appointment scheduling, and hospital re-admissions.
The latest CARF accreditation that Southwest Counseling Solutions earned in 2008 for its seven major mental health counseling programs is the sixth consecutive Three‐Year Accreditation that the international accrediting body has awarded to Southwest Counseling Solutions (SWCS).
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