Southwest Counseling Solutions
 Adult Counseling Services
Mental illness can affect anyone, regardless of race, ethnicity, gender, age or income level. Our quality health services for adults with mental illness make it possible for those we serve to recover and become productive members of the community. They work, attend school, socialize and become self-sufficient. We provide a system of support driven by our guiding principles: respect, responsibility and recovery. We believe that the mentally ill can recover, and their success stories, which are often dramatic, are the reason for our being.

Services:

  • Our client-centered programs serve adults in any stage of the recovery process
  • Clinical and outpatient services for adults with severe and persistent mental illness who are at risk of hospitalization and who require ongoing care, medication and monitoring
  • Case management services are provided to those who require ongoing support; outpatient services for those whose symptoms are in remission
  • Supported Employment Services for those seeking full-time or part-time work. Services include individualized job search, Social Security benefits, counseling, and on-the-job supports
  • Developmental Disabilities Services provide therapy and coordination of services for adults with cognitive deficits, cerebral palsy, autism and other conditions that result in substantial functional limitations
  • Permanent supportive housing for adults who currently reside in Adult Foster Care homes and who are seeking to live independently
  • Bilingual and bicultural services for Hispanic persons who are experiencing adjustment problems, anxiety issues or moderate depression
  • Go-Getters Drop-in Center serves homeless adults and adults with mental illness by providing a dynamic environment where consumers, with the support of their peers, can continue their recovery journey and improve their quality of life
  • Assertive Community Treatment (ACT) provides comprehensive, community-based psychiatric treatment and support services to persons with serious and persistent mental illness
  • Healthy Solutions and InSHAPE improve the wellbeing of adults with mental illness through healthy living, physical fitness, disease management, and self-efficacy
  • Mental Health First Aid Training educates individuals to understand, and respond to signs of mental illnesses and substance use
  • Support Coordination Assistance helps mental health consumers apply for benefits and medication assistance
  • On-site primary care and pharmacy services at Covenant Community Care located inside our Waterman clinic

We have a proven reputation for client-focused, innovative solutions to complex and challenging psychiatric, family and social issues. Our experienced and highly-trained staff can help resolve the behavioral health issues facing people of all ages and all walks of life. Our approach is comprehensive, integrated and proactive. And our services are easy to access.

We can provide you the best resources and practices to reach your goals. Our aim is to understand your needs and to exceed your expectations by working together with you and others who care about you. All our counseling programs express our guiding principles: Respect, Responsibility and Recovery. We draw from this wellspring for the wellbeing of each client we serve.

The Waterman Outpatient Clinic is located at 1700 Waterman St., Detroit, MI 48209. Anyone seeking our counseling services should contact our ACCESS and Welcome Center, which is the point of entry for all our mental health programs. To contact the ACCESS unit, call 313.841.7474 Monday through Friday, 8:30 AM - 5:00 PM. 

 

 



   Results


  • Achieved the highest level of CARF accreditation since 1993
  • Served 2,506 adults with serious and persistent mental illness with recovery-focused counseling in 2012
  • State’s largest number of Spanish/English bilingual counselors
  • Satisfaction with services is 94%
  • Consumers improved on 43% of their identified goals
  • 79% of our adult outpatient clients have annual incomes less than $10,000
  • Developmental Disabilities program served 120 clients in 2012
  • Supports Coordination program, which helps individuals obtain benefits and free medication, assisted 940 clients in 2012
  • Permanent Supportive Housing program helped 51 former AFC residents move into their own apartments in last three years (15 in 2012)
  • Supported Employment program helped 42 persons find work in 2011
  • Go-Getters homeless drop-in center serves 56 adults a day
  • Assertive Community Treatment (ACT) served 59 consumers; 44% improved on or achieved personal goals; hospitalization was reduced by 40%
  • ACCESS processed processed 4,217 requests in 2012, of which 1890 received services with our agency and 229 were referred to other organizations
  • Healthy Solutions helped 132 consumers lead healthier and more active lives in 2012
  • Mental Heath First Aid provided training to 76 participants in 2012
  • Our Evaluation and Research program is nationally regarded for excellence

Our mental health counseling services for adults are highly effective and cost efficient. Almost everyone we treat is able to remain in the community and move toward recovery. Those whom we serve are generally of very limited means. The average income of our adult clients is less than $6,900. Ethnically, our clientele draws from the diversity of our community. 30% of those we serve are African American; 38% are Hispanic; and 28% are Caucasian.

The Michigan Department of Community Health has strict standards about how quickly consumers need to be seen once the contact is made with the agency, requiring close coordination between the ACCESS unit, support staff, and clinicians. We met or exceeded standards for non-emergent appointment scheduling, post discharge appointment scheduling, and hospital re-admissions.

The latest CARF accreditation that Southwest Counseling Solutions earned in 2011 for its seven major mental health counseling programs is the seventh consecutive Three‚ÄźYear Accreditation that the international accrediting body has awarded to Southwest Counseling Solutions (SWCS).
 


   Latest News

 

Feature Story
 
Mobile dental program serves those in need and saves costs

Rena, 42, is in the waiting room at our Waterman outpatient clinic, where Covenant Community Care is setting up its Community Based Dental Program. The mobile program is a partnership with University of Detroit Mercy School of Dentistry (UDMSD) and several human service agencies in the city, including Southwest Solutions. The program helps the low-income, uninsured and underinsured, and homeless. “If not for this clinic, I would have to wait until the pain became so unbearable that I would have to go the emergency room for treatment,” Rena says.

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Adult Counseling Services



Mental Health Counseling

Other Adult Services

Hispanic Services

Go-Getters Drop-in Center